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A 1-Day Workshop on

Psychological First Aid (PFA)

Mental Health Rescue During Hardship and Challenging Times


1 Day (9 am to 5 pm)

Course Fee

S$650.00 (exclusive of GST)

Course Overview, Outline and Key Takeways

PFA aims to provide you with basic knowledge and skills to help adults who are affected by the crisis in life. The crisis which includes man-made, natural, and personal, can be overwhelming for an individual to cope.

PFA is not something that only professionals can do. Neither is it professional counselling nor an attempt to diagnose someone’s mental state.

Instead, it is about helping a distressed individual feel safe, connected to others, calm and hopeful, and having access to social, physical, and emotional support. By applying PFA skills, you will be able to support the individual through the crisis and refer them to professional help.

This workshop is for staff who encounter distressful, emotional and crisis situations that involve them, co-workers, and clients.

  • Introduction to crisis and their impacts
  • Introduction to stress, distress, and burnout
  • Identifying emotions relating to stress, distress, and burnout
  • Emotional Management for Mental Wellness
  • Psychological First Aid (PFA) – core action principles
  • Apply PFA’s core action principles and demonstrate the ability to provide self-care and care for others
  • Understand and demonstrate active listening skills and empathic communication skills
  • Case study application and role play
  • Acquire knowledge on mental wellness and overall well-being
  • Differentiate the terms stress, distress, and burnout
  • Acquire basic skills to recognise the signs of distress and burnout
  • Help you to know the most supportive things to say and do for people who are very distressed
  • Learn practical suggestions about how to provide emotional support with empathetic communication skills as you practice the principles of PFA

Who Should Attend

Head of Departments/ Functional Managers / Supervisors
Working professionals who are keen to provide psychological support in the workplace.
HR Managers / Executives
Anyone who is keen to equip themselves with listening and empathic communication skills.

Our Trainer

Mr. Anil Singh

Mental Wellness Coach, Trainer, Academic Coach, & Senior Associate Lecturer

MSocSci (NUS), Grad Cert Teaching & Assessing Adult Learners (SUSS), Grad Cert.
Professional Counselling (Swinburne)

Anil is a mental wellness coach, trainer, and a highly versatile educator in the areas of psychology, sociology, and public safety & security with more than 10 years of experience at various government and private institutions.

As a mental wellness coach, Anil is a passionate advocate of mental wellness in schools, workplaces, and personal life.

Prior to lecturing full-time, Anil was a Community Outreach Manager with the National Addictions Management Service (NAMS), Institute of Mental Health (IMH), and an Executive Director of a community drug rehabilitation centre.

Credentials & Certifications

Former Executive Director of a community drug rehabilitation centre
Graduate Certificates in Professional Counselling & Teaching
Mental Wellness Coach with more than 10 years of experience
A highly versatile educator in psychology and sociology

Agencies Trained

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